Digital Marketing Account Manager

3 days ago


San Antonio, Texas, United States Impactable - B2B LinkedIn Ads Agency Full time
About Impactable

Impactable is a cutting-edge LinkedIn-centric marketing agency that's revolutionizing the way businesses connect with their audience. As a dynamic and forward-thinking team, we're passionate about delivering exceptional results for our clients while fostering a culture of growth and innovation.

We're proud to have doubled our revenue and size in the past year, and we're on track to more than double again this year through our own growth and strategic acquisitions. If you're eager to join a rapidly evolving startup and take your career to the next level, we'd love to hear from you.

Position Overview

The Account Coordinator plays a critical role in servicing and maintaining client relationships with assigned accounts, utilizing a consultative approach to drive client results. This position champions the tactical responsibilities that drive client success and manages the daily team business.

As the production contact on assigned accounts, you'll manage marketing projects/programs across a matrixed organization, working closely with our sales, service & support teams, Centers of Excellence, data engineering & professional services teams, and client partners. Your role is relied upon to create and demonstrate value within our client relationships, monetize that value, and lead/organize a team to deliver desired results.

Key Responsibilities
  • Project Execution
  • Serving as Process Manager
  • Client-level Reporting
  • Quality Control
  • Solidify and strengthen client relationships at Production level; effectively marshaling the resources needed to meet/exceed client expectations.
High-Level Measurements of Success
  • On-time delivery of client projects
  • Quality: ensure that all deliverables are flawlessly executed and according to expectations or project requirements
  • Proactively managing time to launch; keen follow-up and resolution skills allowing us to maximize our revenue opportunities by proactively managing process resulting in the quickest time to launch as possible.
  • Client-level reporting: By giving visibility to key performance indicators (KPIs), you will directly contribute to our ability to achieve better results for clients.
Required Skills / Education / Knowledge
  • 2+ years experience in marketing/advertising
  • Basic understanding of marketing concepts and KPIs
  • Prior client-facing experience
  • In-depth knowledge of running B2B or B2C campaigns
  • A good understanding of current marketing trends
  • Exceptional communication and project management skills
  • Ability to manage client relationships resulting in high levels of customer satisfaction
  • Tech-savvy; ability to quickly learn different technologies
  • Ability to proactively think through, evaluate, and solve problems logically
  • Ability to multi-task with a high degree of accuracy and attention to detail
  • Ability to work independently and as part of a team
Desired Skills / Education / Knowledge
  • Bachelor's degree in marketing, advertising, business, communications, media studies or related fields
  • Be able to speak to the marketing funnel with B2B application
  • Prior experience managing campaigns in one or more advertising platforms (LI, programmatic, Meta, etc.)
  • Prior agency setting experience
  • Prior sales experience
  • Meeting management skills; have led or participated in formal client meetings.
Compensation and Benefits

The salary range for this position is $40,000 - $60,000

Vacation time, health, dental, life, vision, PTO, and flexible work-from-home days.



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