Dispensary Associate-PT

2 weeks ago

Boston, Massachusetts, United States Ascend Wellness Holdings Full time
Job Summary

The Dispensary Associate is responsible for delivering exceptional customer experiences while maintaining operational integrity and compliance throughout the store. This role requires a strong understanding of cannabis products and the ability to make informed recommendations to customers.

Key Responsibilities:

  • Guide customers through sales transactions while offering advice and knowledge as needed or requested
  • Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained
  • Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure
  • Continuously develop product knowledge to offer customers the most up-to-date information and advice
  • Respond to customer inquiries in store, online, and over the phone

Requirements:

  • Must be at least 21 years of age
  • High school diploma or general education degree (GED)
  • Retail sales, Hospitality or QSR experience preferred, cannabis retail experience a plus
  • Exceptional customer service skills
  • Knowledge of basic computer skills
  • Cannabis point of sale (POS) software a plus

About Ascend Wellness Holdings:

Ascend Wellness Holdings is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in multiple states. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience.

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