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Financial Services Representative

1 month ago

Williston, North Dakota, United States EastRise Credit Union Full time
Job Summary

We are seeking a highly skilled Financial Services Representative to join our EastRise Credit Union team. This role will provide exceptional member service, ensuring a positive experience for our valued customers.

Key Responsibilities
  • Provide accurate and efficient service to members, handling transactions and account maintenance with precision.
  • Conduct discovery conversations to understand member financial needs and goals, offering tailored solutions to meet their requirements.
  • Collaborate with other team members to ensure seamless service delivery and effective problem-solving.
  • Stay up-to-date with product knowledge and regulatory requirements to provide expert guidance to members.
Requirements
  • 1-3 years of experience in a similar role, with a strong background in customer service and cash handling.
  • Previous experience with Microsoft Office and ability to learn new software quickly.
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with members.
Benefits
  • Competitive hourly wage: $20.43-$24.03
  • Comprehensive benefits package, including health, vision, and dental insurance
  • 401K employer match and paid time off
  • Opportunities for professional growth and development