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Store Associate

2 months ago


Wilmington, North Carolina, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a key member of our retail team, you will play a critical role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, ensuring that customers have a positive and engaging experience in our stores.
  • Assist customers in selecting the right products and services to meet their needs, providing expert advice and guidance.
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Build strong relationships with wholesale and retail customers, understanding their needs and preferences.
  • Stay up-to-date with product knowledge, ensuring that customers receive the best possible advice and recommendations.
  • Contribute to achieving sales goals, working collaboratively with the team to drive business growth.
Requirements
  • Must be at least 18 years old.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able to retrieve material from shelves and floor stacks, and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, including evenings and weekends.
Preferred Qualifications
  • Valid, unrestricted driver's license.
  • High school diploma or equivalent.
  • Previous experience working in a delivery, retail, or customer service position.
  • Previous experience selling paint and paint-related products.
  • Ability to read, write, comprehend, and communicate in more than one language.
About Sherwin-Williams

Sherwin-Williams is a leading global manufacturer and distributor of paints, coatings, and related products. We are committed to delivering exceptional customer service and driving business growth through innovation and teamwork.

We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off. We are an equal opportunity employer, committed to diversity and inclusion in the workplace.