Medical Assistant Float
4 weeks ago
At ChenMed, we're revolutionizing healthcare for seniors and changing the game for the better. Our unique approach allows us to improve the health and well-being of the populations we serve.
Job SummaryWe're seeking a highly skilled Medical Assistant Float to join our team. As a Medical Assistant Float, you'll play a critical role in supporting our Physician-lead Care Teams in providing excellent and comprehensive primary care for our patients.
Key Responsibilities- Measure and record patient vital signs; record patient interview and medical history.
- Catalog and communicate patient needs to the PCP, Clinician, Specialist, and/or other clinical personnel.
- Prepare patients for examinations and perform routine screening tests; assist physician with exams; explain treatment procedures and physicians' instructions to patients.
- Observe patients and report any changes in patient conditions to the PCP, Clinician, Specialist, and/or other clinical personnel.
- Perform non-critical medical and therapeutic procedures based on medical instructions. Collect phlebotomy and other lab specimens; perform basic waived lab tests.
- Prepare and administer medications; change dressings, apply bandages, remove sutures, and other first aid procedures; use CPR skills when necessary, all under physician supervision.
- Maintain supplies, equipment, stocks, and sterilize instruments; practice OSHA safety standards; perform accurate, legal, and ethical documentation at all times.
- Process patient phone messages, returning calls and routing them to other team members as appropriate; call patients to obtain and relay pertinent information for the physician.
- Upon physician approval and authorization, call in prescriptions to the pharmacy. Use communication skills with appropriate medical terminology; and follow appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
- Provide health coaching to a defined group of patients to support healthy lifestyle choices. Follow up with coached patients via weekly calls.
- Perform other duties as assigned and modified at managers' discretion.
- Knowledge of medical products, terminology, services, standards, policies, and procedures.
- Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families.
- Exceptional oral and written communication skills, time management skills, and organizational skills.
- Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders.
- Mindset focused on resolving problems for patients and achieving team goals.
- Skilled in basic phone and computer operation.
- Must be detail-oriented to ensure accuracy of reports and data.
- Ability to maintain effective and organized systems to ensure timely patient flow.
- Ability to act calmly in busy or stressful situations.
- Proficient skills in Microsoft Office Suite products, including Word, PowerPoint, Outlook, and Excel, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software.
- Ability and willingness to travel locally and/or regionally up to 80% of the time to assist in covering other centers, as needed.
- Spoken and written fluency in English.
- High school diploma or equivalent education (GED) required.
- Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training (i.e., foreign-trained physician, paramedic, etc.) required.
- A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, or similar in a hospital, medical clinic, or comparable environment or documented clinical rotation training can be substituted for work experience.
- Experience working with geriatric patients is a plus.
- EMR system experience preferred.
- Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required within the first 90 days of employment.
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