Frontline Support Associate

5 days ago


Pasadena, California, United States Sleepypod Full time
Job Title: Customer Experience Representative

We are seeking a highly skilled individual to join our team as a Customer Experience Representative. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and working closely with the sales team to achieve sales goals.

Responsibilities
  • Respond to customer inquiries and resolve issues promptly and professionally
  • Work closely with the sales team to achieve sales goals
  • Contribute to the development of new product ideas and features
Requirements

To be successful in this role, you should have:

  • Excellent communication and interpersonal skills
  • Ability to work well under pressure
  • Knowledge of social media platforms and their applications
What We Offer

We offer a competitive salary, benefits package, and opportunities for professional growth and development. If you are passionate about customer service and want to join a dynamic team, we encourage you to apply for this role.



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