Hotel Support Associate

3 days ago


Pasadena, California, United States MCR Hotels Full time

MCR Hotels offers a rewarding career opportunity for an experienced Hotel Support Associate to join our team at the Pasadena Hotel & Pool.

About the Role

The Hotel Support Associate plays a crucial role in supporting the housekeeping team, ensuring the hotel's public spaces and back-of-house areas are clean and well-maintained. This position requires excellent communication skills, attention to detail, and the ability to work independently as well as part of a team.

Key Responsibilities
  • Support the housekeeping team by performing daily tasks as assigned by management
  • Clean and maintain guest hallways, stairwells, service areas, and ice rooms
  • Collect trash and soiled linen from housekeepers and deliver to the laundry room
  • Deliver and retrieve guest requests in a timely manner
  • Monitor and report any issues with public space furniture
  • Restock guest floor linen closets and amenities
  • Assist housekeepers in stripping linen and trash from guest rooms as needed
  • Replenish amenities and supplies in assigned guestrooms
  • Stock and maintain housekeeping carts
  • Treat guests and colleagues with a pleasant, professional, and friendly demeanor
Requirements
  • A positive attitude and willingness to learn
  • Physical ability to perform job functions with attention to detail, speed, and accuracy
  • Ability to follow instructions, assigned tasks, and meet deadlines
  • Excellent communication and interpersonal skills
  • Availability to work a flexible schedule, including days, evenings, holidays, and weekends
  • Proficiency in Windows operating systems and Company-approved software
Preferred Qualifications
  • Previous hotel housekeeping experience
  • Knowledge of industrial carpet cleaning products
About MCR Hotels

MCR Hotels is one of the largest hotel owner-operators in the United States, with a portfolio of 148 premium-branded hotels containing over 22,000 guestrooms across 37 states and 106 cities. Our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia, and we operate hotels under several major brands, including Marriott and Hilton.

What We Offer
  • Competitive salary: $25,000 - $35,000 per year
  • Weekly pay
  • Paid time off
  • Retirement options
  • Referral bonuses
  • Career advancement opportunities
  • Health, dental, and vision insurance (available after 30 days of employment)


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