Workflow Eligibility Support Specialist

2 weeks ago


Oklahoma City, Oklahoma, United States Gainwell Technologies Full time

pSummary/ppThequalifiedcandidatewillberesponsibleforassistingmemberswithMedicaidservicesthroughthememberportal.Theirresponsibilitieswillincludeprovidingfriendlyandgeneraltechnicalsupporttocallersastheynavigatethroughtheonlineapplicationandassistingwithuser/passwordresets./ppbYourRoleinOurMission/b/pulliEnterdatasentinbymemberstoassistindeterminingeligibilityandassistmemberscallingwithquestionsregardingtheirqualifications./liliDevelopanunderstandingoftheclient'sbusinessandapplyknowledgetosupportefficientproceduresandadherencetoservicelevelagreements./liliInterpret,audit,andreconcilereportsforaccuracyorcompleteness./liliHandlecompanyconfidentialdataaccordingtopolicyandguidelines./li/ulpbWhatWe'reLookingFor/b/pulliOutstandingcustomerservicewithacallcenterbackgroundaplus./liliAbilitytomultitaskandworkwithmultiplecomputerapplications./liliGoodinternetserviceisrequiredforallpositions./liliExperienceworkingwithclientcompanyproductsand/orservices./liliBilingualaplus./li/ulpbWhatYouShouldExpectinThisRole/b/pulliOn-sitetrainingatOklahomaCity,OK./liliHybridaftertraining./li/ulpThepayrangeforthispositionis$28,500.00-$40,700.00peryear,however,thebasepayofferedmayvarydependingongeographicregion,internalequity,job-relatedknowledge,skills,andexperienceamongotherfactors.AtGainwellTechnologies,you'llhavetheopportunitytogrowyourcareerinacompanythatvaluesworkflexibility,learning,andcareerdevelopment.Allsalaried,full-timecandidatesareeligibleforourgenerous,flexiblevacationpolicy,a401(k)match,andeducationalassistance.Wealsohaveavarietyofleadershipandtechnicaldevelopmentacademiestohelpbuildyourskillsandcapabilities./p



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