Store Manager Trainee

5 days ago


Harrisonburg, Virginia, United States Insomnia Cookies Full time
Store Manager in Training Opportunity

Insomnia Cookies is seeking a highly motivated and experienced individual to join our team as a Store Manager in Training. As a key member of our management team, you will be responsible for leading our store operations, supervising staff, and ensuring exceptional customer service.

Key Responsibilities:
  • Manage store operations, including inventory control, scheduling, and customer service.
  • Supervise and train staff to ensure they meet Insomnia Cookies' standards.
  • Conduct interviews and make hiring decisions for new staff members.
  • Support the Store Ops Manager with ordering, inventory control, and scheduling.
  • Hold staff accountable to company policies and standards.
  • Upsell and provide exceptional customer service to drive sales and customer satisfaction.
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.
About Us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Today, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 290 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"



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