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Customer Service Representative

2 months ago

Chatham, New Jersey, United States Glisel Jimenez Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing strong relationships with customers, educating them about insurance options, and developing leads to drive business growth.

Key Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance products and services.
  • Develop and implement strategies to identify customer needs and market appropriate products and services.
Benefits
  • Competitive hourly pay plus commission/bonus structure.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours to accommodate your needs.
  • Opportunities for growth and advancement within our agency.
Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented with a strong focus on customer satisfaction.
  • Detail-oriented with a proactive approach to problem-solving.
  • Able to learn and adapt to new computer functions.
  • Ability to work effectively in a team environment.
About Us

Our team at Glisel Jimenez is dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Summit, NJ and specialize in insurance and financial services, including auto, home, life, and retirement planning.