Sales Specialist Millwork
5 days ago
Job Summary
Lowe's is seeking a Sales Specialist Millwork to join our team. As a Sales Specialist Millwork, you will be responsible for providing exceptional customer service, ensuring showroom readiness, and engaging in safe work practices.
Key Responsibilities
- Provide friendly and professional service to customers, understanding their specific needs to pair the best products and service offerings.
- Ensure displayed merchandise meets high standards of showroom readiness, operates as intended during demonstrations, and accurately reflects the manufacturer's current product offering.
- Engage in safe work practices, including the proper operation of store equipment.
- Serve as an expert, explaining product specifications and features to customers, with the goal of closing sales.
- Provide consultative services to customers, confirming their needs are met before leaving the store.
- Execute orders and projects in the area of focus.
Requirements
- High School Diploma or equivalent.
- 1 year of external experience in customer-facing sales or 6 months of Lowe's retail experience.
Preferred Qualifications
- 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
- 2 years of experience identifying and selling products based on customer needs or plans.
- 2 years of experience in providing customer service, including identifying and resolving customer complaints.
- 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
- 1 year of experience promoting product-related services and plans.
- 2 years of experience in a sales environment with required sales goals or metrics.
Travel Requirements
This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
Work Schedule
Generally scheduled 39 to 40 hours per week, respectively; more hours may be required based on the needs of the store.
Physical Demands
- Requires morning, afternoon, and evening availability any day of the week.
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
- Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
Equal Opportunity Employer
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, or medical condition.
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