Customer Engagement Specialist

4 weeks ago


Layton, Utah, United States Massage Envy Full time

Position Overview:

Discover Your Potential
At Massage Envy, we believe in the power of wellness and the importance of helping others. Our franchise is dedicated to fostering an environment where you can thrive while assisting clients on their journey to better health.

Compensation and Benefits:

  • Attractive hourly wage ranging from $15 to $17, complemented by performance bonuses and commissions.
  • Comprehensive training on products and services to enhance your skills.
  • Employee discounts on retail items and services.

Ideal Candidates:

  • Possess a high school diploma or equivalent, with prior experience in retail or sales preferred.
  • Exhibit strong analytical abilities, proficient math skills, and the capacity to handle multiple tasks effectively.
  • Demonstrate exceptional interpersonal skills and the ability to build rapport with clients.
  • Have a foundational understanding of wellness practices, including massage and skincare.

Daily Responsibilities:

  • Deliver exceptional customer service, ensuring every client feels appreciated and understood.
  • Educate clients about the benefits of our services, promote the Massage Envy Wellness Program, and facilitate future bookings.
  • Assist in maintaining smooth clinic operations by welcoming clients, managing appointments, and addressing inquiries.
  • Contribute to client retention and growth through proactive communication and outreach.

Work Environment:

  • Supportive leadership committed to your professional development.
  • Recognition programs to celebrate outstanding performance.
  • A nurturing community that values diversity and encourages knowledge sharing.

If you are passionate about wellness and customer service, we look forward to your contribution to our community.



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