Servicing Customer Support Specialist

17 hours ago


Newark, Delaware, United States PrideStaff Full time
About the Role

As a Servicing Customer Support Specialist at PrideStaff, you will play a critical role in delivering exceptional customer service to our borrowers. You will be responsible for answering inbound calls, resolving customer inquiries, and maintaining accurate records.

The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a team environment.

Key Responsibilities:

  • Provide top-notch customer service to borrowers via phone
  • Follow established procedures to ensure compliance and quality service delivery
  • Document customer interactions and updates system records

Requirements:

  • Minimum 2 years of experience in a call center customer service role, preferably in consumer finance
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required

PrideStaff offers a competitive salary and benefits package, including opportunities for advancement and professional growth.



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