Servicing Customer Support Specialist
17 hours ago
As a Servicing Customer Support Specialist at PrideStaff, you will play a critical role in delivering exceptional customer service to our borrowers. You will be responsible for answering inbound calls, resolving customer inquiries, and maintaining accurate records.
The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a team environment.
Key Responsibilities:
- Provide top-notch customer service to borrowers via phone
- Follow established procedures to ensure compliance and quality service delivery
- Document customer interactions and updates system records
Requirements:
- Minimum 2 years of experience in a call center customer service role, preferably in consumer finance
- Strong communication and problem-solving skills
- Ability to work independently and as part of a team
- High school diploma or equivalent required
PrideStaff offers a competitive salary and benefits package, including opportunities for advancement and professional growth.
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