Hotel Guest Experience Expert

1 week ago


Tallahassee, United States Marriott Full time
About Marriott

Marriott International is a leading hospitality company that operates a portfolio of 30 brands, including Courtyard. Our mission is to provide exceptional experiences for our guests and to create opportunities for our associates.

Job Summary

We are seeking a Hotel Guest Experience Expert to join our team at Courtyard Tallahassee Downtown/Capital. This role is responsible for ensuring the cleanliness and appearance of the hotel, as well as providing excellent guest service.

Responsibilities

The successful candidate will be responsible for:

  • Maintaining the cleanliness and organization of guest rooms, public areas, and back-of-house spaces
  • Providing exceptional guest service, responding to guest requests in a timely and professional manner
  • Stocking carts and maintaining inventory levels
  • Participating in ongoing training and development programs to improve skills and knowledge
Requirements

To be considered for this role, you must have:

  • A high school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous experience in a hotel or hospitality environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer

In addition to a competitive salary, we offer:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with company match
  • Tuition reimbursement and continuing education opportunities
  • A generous paid time off policy
Estimated Salary: $14.50/hour

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