Slime Experience Host

2 weeks ago

Los Angeles, California, United States Sloomoo Institute LLC Full time
Job Title: Slime Experience Ambassador

About Sloomoo Institute

Sloomoo Institute is a rapidly growing interactive experience that combines play, creativity, and relaxation. Our immersive haven of color, design, and joy has been a huge success, attracting over 1 million guests and billions of media impressions. We're committed to providing a safe and welcoming environment for all, and we're passionate about supporting mental health and neurodiversity.

Job Summary

We're seeking a friendly and enthusiastic Slime Experience Ambassador to join our team. As a key member of our staff, you'll be responsible for delivering an exceptional guest experience, ensuring our attractions are safe and clean, and providing top-notch customer service. If you're passionate about creating memorable moments and have a flair for hospitality, we'd love to hear from you

Responsibilities

  • Welcome guests and provide an overview of our activities, safety guidelines, and events.
  • Process admissions and manage reservations, ensuring a smooth and efficient guest flow.
  • Take charge of our slime-making workshops, interactive games, and photo ops, bringing energy and enthusiasm to each interaction.
  • Oversee the operation of each experience, ensuring our high standards are met and our guests have a great time.
  • Scan and redeem tickets, ensuring a seamless transition for guests through our various experiences.
  • Adhere to scripts and spiels for each station, providing a consistent and high-quality guest experience.
  • Conduct occasional maintenance and cleaning of props and attractions, reporting any issues to management promptly.
  • Maintain cleanliness at all stations, contributing to a safe and inviting environment.
  • Uphold the Sloomoo brand integrity, both within the experience space and in all external interactions.
  • Ensure safety is always prioritized, addressing and logging any damages or repair needs, and conveying guest feedback and concerns to management.
  • Support your team members, contributing to a collaborative and positive working environment.

Qualifications

  • High school diploma or equivalent; further education in hospitality or a related field is a plus.
  • Previous experience in customer service or hospitality, with a flair for creating memorable guest experiences.
  • Exceptional communication skills, a friendly demeanor, and the ability to engage with a diverse range of guests.
  • A proactive problem-solver with a positive attitude, able to handle situations with professionalism.
  • Flexible availability, including weekends, evenings, and holidays, ready to bring joy to our guests whenever needed.
  • A team player who is also capable of working independently, with a genuine passion for fun, creativity, and the Sloomoo brand.

Inclusivity Commitment

Sloomoo Institute is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities, and promoting initiatives aimed at creating a culture that is meaningful, innovative, and successful.

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