Staff Development Specialist I

1 week ago

Nashville, Tennessee, United States Nash County, NC Full time
Job Title: Staff Development Specialist I

Job Summary:

The Staff Development Specialist I is responsible for administering federally mandated Income Maintenance Programs to applicants/recipients who meet eligibility criteria. This position requires strong interpersonal skills, excellent communication skills, and the ability to work with varying personalities and skill levels.

Primary Responsibilities:

  • Administer Income Maintenance Programs to applicants/recipients who meet eligibility criteria.
  • Collaborate with the Management Team and State Program Consultants to incorporate ongoing policy changes in training.
  • Develop and deliver computer-based and/or classroom training to groups and individuals to enhance employees' awareness, sensitivity, and effectiveness in needed areas.
  • Coordinate, schedule, conduct, and evaluate trainings of seasoned and newly hired staff.
  • Troubleshoot problem cases prior to submission to the state help desk.
  • Work with program supervisors to assess the needs of vacant caseloads and maintain program compliance.
  • Assist with accessing, distributing, and analyzing reports and making recommendations based on findings.

Requirements:

  • Graduation from a four-year college or university and two years of experience in a human service program, counseling, or training, in the subject matter specified.
  • Graduation from high school and five years of progressively responsible experience directly related to training in the subject or specialty area.
  • Experience in multiple Economic Benefits programs and NCFAST and the demonstrated ability to read manuals, complete web-based and classroom training, and effectively instruct others in groups or individual settings.

Benefits:

  • Group Health Insurance
  • Group Dental Insurance
  • Group Life Insurance
  • Short Term Disability Insurance
  • Retirement
  • NC401(k)
  • 457 Deferred Compensation
  • Special Separation Allowance
  • 125 Flexible Benefit Plan
  • Direct Deposit
  • Credit Union
  • Leave Programs

Equal Opportunity Employer/Provider:

Nash County is an Equal Opportunity Employer/Provider. In accordance with Federal civil rights law and the U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity, sexual orientation, disability, age, marital status, family/parental status, income derived from public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity.

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