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Office Manager
2 months ago
We are seeking a highly skilled and experienced Office Manager to join our team at Auto Collision Consultants. The successful candidate will be responsible for overseeing daily office activities, ensuring smooth operations, and providing qualified staff to support our business goals.
Key Responsibilities- Office Operations: Coordinate and monitor office activities to ensure company requirements are met on a day-to-day basis.
- Staff Supervision: Delegate administrative duties to staff, supervise, and provide instruction as needed to ensure effective performance.
- Administrative Support: Provide guidance and direction to staff to assist in their professional development, including facilitating cross-training and employee development.
- Financial Management: Create invoices according to company practices, submit invoices to customers, and perform aspects of human resources such as payroll, benefit administration, and personnel issues.
- Customer Service: Interact with customers to address inquiries and ensure a positive customer experience.
- Problem-Solving: Research and resolve account discrepancies, resolve operational problems related to customer service, office procedures, and computer systems.
- Office Maintenance: Maintain the office supply inventory, order additional supplies as needed, and ensure the efficient operation of all office equipment.
- Documentation: Create forms, manuals, and policy documentation to support business operations.
- Errands: Run company errands as required.
- Education: Associate degree and 3+ years of relevant work experience or equivalent combination of education and experience.
- Experience: Auto body General Manager or Office Manager experience is a plus.
- Skills: Excellent oral/written/organizational/attention to detail and accuracy skills, excellent customer service skills, knowledge of payroll processing, human resources functions, and invoicing, understanding of basic accounting principles, proficiency with using a PC in a Windows environment, and proficiency with Microsoft Outlook, Word, and Excel.
- Language: English, Spanish.
