Retail Customer Experience Coordinator

3 weeks ago


Jamestown, North Dakota, United States TJ Maxx Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience and leading a team of Associates to deliver outstanding service.

Key Responsibilities
  • Lead by example and demonstrate a commitment to customer satisfaction
  • Train and mentor Associates on customer service principles and loyalty programs
  • Assign registers and support POS coverage needs
  • Address customer concerns and issues promptly
  • Communicate effectively with management and Associates on priorities and progress
Requirements
  • Available to work a flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking and prioritizing tasks
  • Strong communication and organizational skills
What We Offer

We offer a competitive hourly rate, opportunities for career growth and development, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment that values and respects all employees.



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