Enterprise Service Desk Manager
2 days ago
ALTA IT Services is seeking a skilled Enterprise Service Desk Manager to join our team. As a key member of our IT department, you will be responsible for managing a Federal IT Service Desk, providing exceptional support to our clients.
Responsibilities:
- Manage a team of IT professionals to provide top-notch support to clients.
- Develop and implement service desk strategies to improve efficiency and effectiveness.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Ensure compliance with client requirements and regulations.
Requirements:
- Must be a US Citizen per client requirement.
- Proven experience in IT service desk management.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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