IT Quality Assurance Specialist
6 days ago
At GovCIO, we are seeking a highly skilled Quality Assurance Process Analyst to support our team in delivering exceptional IT services and solutions.
About the Role:
- Foster documentation control activities and conduct annual audits on all support groups to ensure compliance with ISO 20000 standards.
- Maintain process commonality to support process measurement, continuity, and improvement initiatives.
- Conduct internal quality management system process audits and serve as the point of contact for external audits.
- Collaborate with Special Projects and Problem Management Support Groups to determine if project implementations or problem resolutions require Continuous Improvement record entries into the IQMS SharePoint Portal.
- Facilitate Quality Management Reviews (QMR) on a semi-annual basis to review and validate the effectiveness, suitability, and adequacy of processes to meet business and customer requirements.
Requirements:
- Bachelor's degree with 0-2 years of QA experience or commensurate experience.
- Able to maintain a public trust clearance.
About Us:
GovCIO is a team of passionate individuals transforming government IT by delivering innovative services and solutions that improve how agencies operate and serve citizens. We need great people to help us achieve our mission.
We value diversity and strive to create an inclusive workplace where everyone feels valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, disability, or status as a protected veteran.
Compensation:
The estimated salary range for this position is $75,000 per year, reflecting market conditions and individual qualifications. This compensation package may include additional elements, which will be discussed during the hiring process.
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