Quality Assurance and Improvement Specialist
2 hours ago
The Arc of Rensselaer County is a non-profit agency dedicated to supporting individuals with disabilities and their families in Rensselaer County. We are seeking a Quality Assurance and Improvement Specialist to lead our region in measuring and improving corporate compliance, adherence to governmental regulations, customer satisfaction, and quality assurance and improvement outcomes.
The successful candidate will train and support teams in consumer planning processes, positive approaches to behavioral concerns, and other tasks related to effective management of our day programs. They will lead process analysis and improvement in community involvement, incident reporting, and all quality assurance and improvement efforts.
This position is responsible for ensuring knowledge transfer regarding data findings, themes, and process improvements across various programs. The ideal candidate will have a Bachelor's Degree with two years of human service experience or an Associate's Degree with five years of experience. Computer skills are preferred.
Key Responsibilities:
- Lead quality assurance and improvement efforts
- Train and support teams in consumer planning processes
- Lead process analysis and improvement
- Ensure knowledge transfer regarding data findings
Requirements:
- Bachelor's Degree with two years of human service experience
- Associate's Degree with five years of experience
- Computer skills preferred
Salary: $19.94
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