Quality Assurance Specialist
9 hours ago
Everstaff is seeking a Quality Assurance Associate to join our team in the Troy, MI area.
Job Summary:We are looking for a detail-oriented and organized individual to ensure the quality of our processes and services. The successful candidate will have a strong understanding of business rules, insurance documents, and procedures.
Key Responsibilities:- Understand and implement business rules and procedures
- Review and analyze insurance documents and processes
- Identify and report errors and discrepancies
- Compile and document training materials and trend analysis
- Work collaboratively with the team to achieve production metrics
- High School Diploma or equivalent work experience
- Strong organizational and analytical skills
- Proficient in Windows-based environment, specifically Word and Excel
- Ability to prioritize workflow and work in a fast-paced environment
- Excellent communication and teamwork skills
- $16-17/hour
- Full benefits package
- Opportunity to work with a reputable company in the Troy, MI area
EverStaff is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a fair and inclusive hiring process.
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