Quality Assurance Specialist

9 hours ago


Troy, Michigan, United States EverStaff Full time
Job Title: Quality Assurance Associate

Everstaff is seeking a Quality Assurance Associate to join our team in the Troy, MI area.

Job Summary:

We are looking for a detail-oriented and organized individual to ensure the quality of our processes and services. The successful candidate will have a strong understanding of business rules, insurance documents, and procedures.

Key Responsibilities:
  • Understand and implement business rules and procedures
  • Review and analyze insurance documents and processes
  • Identify and report errors and discrepancies
  • Compile and document training materials and trend analysis
  • Work collaboratively with the team to achieve production metrics
Requirements:
  • High School Diploma or equivalent work experience
  • Strong organizational and analytical skills
  • Proficient in Windows-based environment, specifically Word and Excel
  • Ability to prioritize workflow and work in a fast-paced environment
  • Excellent communication and teamwork skills
What We Offer:
  • $16-17/hour
  • Full benefits package
  • Opportunity to work with a reputable company in the Troy, MI area

EverStaff is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a fair and inclusive hiring process.



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