Customer Service Expert

3 days ago


El Paso, Texas, United States Teleperformance USA Full time

Teleperformance USA is a leading digital business services company. We deliver innovative solutions to help top brands streamline their operations.

About the Job

We are seeking a talented Customer Service Expert to join our team in El Paso, Texas.

This role offers an estimated annual salary of $45,000 - $60,000 based on experience and qualifications.

As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and providing excellent support.

Your Key Responsibilities:

  • Handle and respond to customer inquiries with empathy and professionalism.
  • Work with confidential customer information while maintaining discretion.
  • Aim to resolve issues on the first call by being proactive and resourceful.
  • Communicate effectively with customers through various channels.

Requirements:

  • Outstanding communication, listening, and analytical skills.
  • Customer service and/or sales experience preferred.
  • Strong organizational and problem-solving skills.
  • Prioritize tasks and work well under pressure while remaining focused.

Benefits:

  • Paid training and competitive wages.
  • Full benefits package (medical, dental, vision, 401(k), and more).
  • Paid time off and employee wellness programs.

Join Our Team:

We offer a dynamic work environment that values diversity, inclusion, and employee growth. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.



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