Studio Operations Manager

3 weeks ago


Visalia, California, United States Holiday Magic Studios Full time
Job Overview

Holiday Magic Studios is seeking a highly skilled and experienced Studio Operations Manager to oversee the efficient and smooth operation of our studios. As a key member of our team, you will be responsible for ensuring that our customers have an exceptional experience and that our studio runs smoothly.

Key Responsibilities
  • Manage the day-to-day operations of the studio, including opening and closing procedures, scheduling, and team management.
  • Ensure that all team members are trained and equipped to provide exceptional customer service and maintain high-quality standards.
  • Troubleshoot technical issues and resolve customer complaints in a professional and timely manner.
  • Collaborate with the Regional Operations Manager and executive team to achieve business objectives and improve studio performance.
  • Develop and implement processes to improve efficiency, productivity, and customer satisfaction.
Requirements
  • Minimum 2 years of experience in a leadership or management role, preferably in a customer-facing industry.
  • Strong leadership and communication skills, with the ability to motivate and train a team.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot technical issues.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • High school diploma or equivalent required; bachelor's degree preferred.
What We Offer

Holiday Magic Studios offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.


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