Restaurant Operations Manager

3 weeks ago


Saginaw, Michigan, United States Sonic Drive-In Full time
General Manager Job Description

As a General Manager at SONIC Drive-In, you will be responsible for leading a team of employees to deliver exceptional customer experiences and drive sales growth. Your primary focus will be on managing restaurant operations, ensuring high-quality food and service, and maintaining a clean and safe environment for customers and employees.

Key Responsibilities:
  • Team Management: Supervise and train restaurant staff, including crew members, carhops, and skating carhops, to ensure they meet operational standards.
  • Customer Service: Foster a customer-centric culture and ensure all employees prioritize delivering excellent service to every guest.
  • Inventory Management: Monitor and maintain inventory levels, ordering supplies within budget constraints.
  • Employee Development: Recruit, interview, and hire restaurant crew and management team members to achieve proper staffing levels.
  • Reporting and Analysis: Prepare operational reports and develop action plans to address unfavorable financial and sales trends.
Requirements:
  • Education: High school diploma or equivalent required; advanced studies in business, restaurant management, or related fields preferred.
  • Experience: Minimum of two years of restaurant management experience, preferably in QSR, with experience running shifts without supervision.
  • Availability: Required to work a minimum 5-day workweek, including irregular hours, nights, weekends, and holidays.
  • Skills: Leadership and supervisory practices, effective verbal and written communication, basic accounting and computer skills, problem-solving, decision-making, and conflict-resolution skills.

At SONIC Drive-In, we're committed to providing a fun and rewarding work environment for our employees. If you're passionate about delivering exceptional customer experiences and leading a high-performing team, we encourage you to apply for this exciting opportunity.



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