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Quality Assurance Specialist

2 months ago

Detroit, Michigan, United States RGBSI Full time
{"title": "Quality Assurance Specialist", "description": "Key Responsibilities

As a Quality Assurance Specialist at RGBSI, you will be responsible for ensuring the highest level of product quality and integrity. Your key responsibilities will include:

  • Defining containment actions to apply for customer protection, including supplier issues
  • Conducting vehicle issue diagnosis and root cause analysis
  • Ensuring that your team carries out pre-analysis activities on time
  • Leading corrective action plans and risk assessments
  • Guaranteeing product-process maturity of components within your perimeter management of serial life (windows change management)
  • Proposing alternative product solutions in case of issues (such as shortages) to avoid stopping mass production in the plant
  • Participating in Quality ENG tech clubs
  • Implementing good ideas and standards (Read Across)
  • Ensuring the right application of technical requirements and meta-function "me ́tiers" standards within your perimeter
  • Ensuring that your team's skills are at the right level
  • Managing daily activities of your team (daily management control meeting)
  • Ensuring that your team works in a safe environment
  • Leading quality KPI management to achieve quality objectives, driving improvement/corrective actions and escalation
  • Resolving systemic/chronic or major quality issues (Top Warranty, Recalls,...)
  • Providing technical support for Yard Holds/Product Related Issues (PRI's) as a technical referent within the PRI
  • Setting up/on-going controls for process/product standards for Vehicle & System Functional Objectives (i.e. ADAS, BSR, FEA)
  • Principle Activities
  • 1. Advancing Customer Quality

  • • Animating customer satisfaction/quality through supplier quality animation, Customer Feedback & Networks (Animation processing of Palantir Foundry, Supplier Ticket IT Tool (SQP/NCT/Amadeus) and Customer/Supplier obeyas

  • • Escalating as needed with Quality Plant ENGineering Manager and/or Manager FQM of your Quality Meta Function

  • • Ensuring Feedback lesson learn to Team Design

  • • Ensuring the management of sensitive processes of your perimeter (noises, geometry, sealing, etc.)
  • 2. Ensuring the landing of Serial Life Windows & evolutions/events Product including cost savings

  • • Evaluating & Restoring Hand-Over Profession ENG milestone to anticipate drift

  • • Piloting points of change to implement actions necessary to secure flow

  • • Participating in PPAP animation and issuing a verdict J4 (project/factory transfer) or J5 (serial life)

  • • Participating if needed in Panorama Evolution Product Process (on Master Chief Engineer request)
  • 3. Supporting the plant in the safety of production on your perimeter

  • • Assisting the team (expertise) as needed on summaries Diamond 1-3 (NC factory) and Diamond 4 (supplier NC)

  • • Piloting partners/Supplier for roll-back in case of proven NC

  • • Protecting the customer by setting up a containment (Interim Solution) or a control/rework dam

  • • Formalizing Remedies (redesign) Diamond 5-6-7

  • • Piloting Remedy hand-over to Life-Series Redesign Teams
  • 4. Being the guarantor of the robustness of the plant monitoring plan

  • • Implementing and relaying the monitoring plan in the plant, which has the power to derogate from it

  • • Animating the performance of the different control/reworking workstations by identifying the traversal

  • • Making Layered Process Audit (LPA) on positions identified as sensitive in the flow

  • • Conducting plant maturity audits, sharing them and tracing reconvergence actions
  • 5. Leading your team (attached to the plant) & contributing to the performance

  • • Building the team's workload plan, guaranteeing the smoothing of the workload by prioritizing and allocating tasks, managing the subjects escalated

  • • Ensuring the efficiency of the team through structured processing (A3 MRP, 5P, etc.) of problems encountered and risks

  • • Coordinating & Piloting the convergence of KPi Plant Quality (DVx defect/vehicle, DRR direct run ratio, SCA Stellantis Customer Audit, PPM 3MIS)

  • • Skills crossmaping of your team
  • Requirements

    Requirements for this position include:

    • Bachelor's degree (BAC+3) or higher in the fields of Mechanical Engineering, Electrical Engineering or Mechanical Engineering Technology from an accredited university (other Engineering degrees, in combination with relevant experience may be considered)
    • Minimum of 3-5 years of related experience
    • Previous experience in Engineering Department, Vehicle/mechanic Plant or Project team
    • Ability to lead an Engineering team to deliver product changes and launches on time
    • Experience with Root Cause Analysis (RCA) and corrective actions
    • Strong communication skills, both written and verbal from High Level Meetings down to the Shop Floor
    • Ability to work off shift hours as necessary
    • Self-motivated and directed
    • Ability to thrive in a high intensity environment while working on multiple projects
    • Rigorous and pragmatic
    • Languages: plant language & English
    • Preferred Requirements
    • Masters Degree
    • Green belt
    • World Class Manufacturing Experience
    • Key Performance Indicators
    • Quantitative KPIs including but not limited to:
    • Problem Resolution - Time to fix, Time to close QAN/QIF delay
    • Pre-analysis handling time (parts analysis back from the field) – Palantir-Foundry
    • Deviations to handle
    • Internal Plant Indicators (DRR, DVx, SCA, status/Repair vehicles, roll bench, wheel alignment, ADAS,...)
    • Issues without containment action
    • Issues to escalate
    • Safety issues handling time
    • PPAP KPI (assembling test). Initial Samples verdict delay
    • New issues detected by audit
    • 3MIS Warranty (PPM)
    • Safety KPI "STOP"
    • 5S"}