Bartender

6 days ago

Houston, Texas, United States Toca Madera Full time

Job Summary

Toca Madera is seeking a skilled and experienced Bartender to join our team. As a key member of our bar staff, you will be responsible for delivering exceptional customer service, maintaining a safe and clean environment, and ensuring that our guests have an unforgettable experience.

Key Responsibilities

  • Customer Service
    • Deliver a consistently high level of customer service to each client and maintain a safe environment by identifying problem clients and having them removed
    • Keep bar area clean in accordance with the company's guidelines as well as the requirements of the local health department
  • Drink Preparation
    • Mix all drinks based on the serving sizes as outlined in the company manual to keep drink costs at a minimum
    • Develop an efficient work pace that keeps the customers at the bar and in the dining room satisfied at all times
  • Bar Operations
    • Responsibility of liquor room; Cleanliness and organization
    • Assisting staff in constant growth and learning by The Madera Group's standards
    • Assisting in continuous growth of knowledge and hospitality for all bar staff
    • Trainings for any new hires
    • Liaison between Bar and servers, bussers and runners
    • Correspond any 86'd items to management as well as any other issues
    • Cleanliness and organization of bar
    • Make sure that opening and closing duties are being completed and standards are always met
    • Communicates menu changes, specialty menus, Being aware of new bar items or cocktails
  • Brand Standards
    • Ensure correct product is being used as specified by Beverage Director and on menu
    • Relay any changes on menu to management and staff
    • Proper back bar and well placement of spirits
    • Oversee preparation of cocktails, making sure the right measurements and ingredients are being used.
    • Cleanliness of all wells and organization
    • Making sure that all items prepared properly by prep
    • Help push staff incentive programs
    • Building rapport with guests in order to build our number of repeat customers

Requirements

  • Exhibit strong multitasking abilities
  • Posses a diligent work ethic
  • Maintain a clean and professional appearance
  • Display the ability to forecast and anticipate the needs of our guests and the restaurant
  • A minimum of 2 years experience in a Full Service Dining Experience
  • Strong knowledge in cocktails, spirits and wine.
  • Available to work nights, weekends and holidays.
  • Must be able to stand for the duration of shifts and lift up to 25 lbs

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