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Automotive Service Consultant

2 months ago


Northglenn, Colorado, United States O'Meara Ford Full time
Automotive Service Consultant Position

O'Meara Ford is looking for a dedicated Automotive Service Consultant to enhance our customer service team. The successful candidate will possess prior experience in automotive service advising and must have a valid driver's license. Key duties include engaging with clients to understand their vehicle needs, providing outstanding customer support, and maintaining quality assurance.

Compensation:

$40,000 - $150,000+

Employee Benefits:

  • 401K Plan
  • Health, Dental, and Vision Insurance
  • Supplemental Insurance Options
  • Flexible Spending Account (FSA)
  • Immediate Accrual of Sick Leave
  • Employee Discounts on Vehicles and Services
  • Parts Discount
  • Opportunities for Career Growth
Primary Responsibilities:
  • Evaluate customer vehicle repair and service requirements
  • Foster customer satisfaction through effective relationship management
  • Adhere to company standards for ethical conduct
  • Track vehicle service progress and keep customers informed
  • Optimize sales and implement promotional activities
  • Oversee technicians to ensure timely job completion
  • Engage in quality assurance processes
  • Assist in the development of standard operating procedures
Required Qualifications:
  • High school diploma or equivalent
  • Valid driver's license with a clean driving history
  • Formal training in service advisory skills
  • Prior experience as an automotive service advisor
  • Proficient in English
  • Excellent multitasking and computer skills

We are an equal opportunity employer and are committed to a diverse workforce. Join us in making a positive impact in the automotive industry.