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Assistant Store Manager
2 months ago
The Assistant Store Manager is a key member of the American Girl Retail team, responsible for assisting the Store Manager with daily operations and providing leadership and direction to the departments. This role requires a strong focus on customer service, employee relations, and operational excellence.
Key Responsibilities- Oversee and manage the operational functions of the American Girl Store, including financials, customer service, and employee relations.
- Maintain and build business partnerships with corporate office and other American Girl locations.
- Work with all levels of management to meet diverse staffing needs, access and deliver training based on needs, administer policies and procedures that are consistent with a corporate culture committed to providing superior customer service.
- Manage employee development, training, activities, and events.
- Provide store supervisory support as part of the store leadership team.
- Five or more years of retail management experience is required.
- Strong written, verbal, and management experience is required.
- Work schedule requires evening and weekend work.
As a member of the Mattel team, you will have the opportunity to work with a purpose-driven company that aims to empower generations to explore the wonder of childhood and reach their full potential. We value collaboration, innovation, and execution, and we strive for excellence in all that we do.
Mattel is a Great Place to Work and a leader in the toy and family entertainment industry. We offer a competitive salary range of $68,800 to $88,000, depending on location, skills, and experience.
