Senior IT Quality Assurance Specialist

1 week ago


Boston, Massachusetts, United States Berkshire Hathaway Specialty Insurance Full time

Job Opportunity:

Berkshire Hathaway Specialty Insurance is seeking an experienced IT Quality Assurance Professional to join our Boston-based Information Technology Team. As a key member of our team, you will be responsible for ensuring the quality of our complex applications and systems.

Duties & Responsibilities:

  • Lead system integration and regression testing for key initiatives, including test planning, design, execution, defect management, and reporting.
  • Participate in the overall planning and execution of QA Teams testing objectives.
  • Coordinate testing efforts with internal and external interfaces.
  • Engage with business analysts and development teams to understand new requirements.
  • Collaborate with peers and management to develop process standards and/or enhancements to prevent the re-occurrence of QA issues.
  • Engage with business users to understand workflows and system issues assisting them in solving problems.
  • Work closely with offshore testing resources for the purpose of developing and executing test cases.

Qualifications, Skills and Experience:

  • Strong understanding of software testing methodologies, tools, and technologies.
  • Business background in Commercial P&C Insurance Underwriting or Claims functions.
  • Experience working on Enterprise Applications.
  • Experience in QA Roles supporting complex systems development or packaged software implementation efforts or 5+ years' experience in similar field.
  • Experience working in Agile and Waterfall projects.
  • Strong understanding of the End-to-End (E2E) software development process and system development lifecycle including E2E testing.
  • Provide technical expertise on quality assurance and quality control.
  • Manage offshore quality assurance analysts.
  • Coordinate and execute projects, including setting up process flows, identifying and documenting potential issues, generating testing strategies, developing, and maintaining test scripts, and providing valuable QA feedback to developers.
  • Analyze product and process specifications and procedures.
  • Identify and recommend major improvements to procedural and business processes.
  • Effective time management, with the ability to execute and prioritize multiple projects at the same time.
  • Attention to detail, an analytical mind with a problem-solving aptitude, and strong organizational skills.
  • Comply with best practices, standards, and procedures for quality assurance across functional and nonfunctional areas that include performance, automation, and security.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, subject matter experts, and vendor resources.
  • Strong interpersonal skills and the ability to work both independently and with a team.
  • Strong desire to learn from and share knowledge with teammates.
  • Knowledge of defect systems such as Jira, Azure DevOps, Quality Center, or any other defect management tool.

BHSI Offers:

  • A competitive package and exciting growth opportunities for career-oriented teammates.
  • A dynamic, action-oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and our other stakeholders.
  • A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence in a team framework.


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