Security Operations Coordinator

6 days ago


Étreux, Hauts-de-France, United States Four Seasons Hotels Ltd. Full time

About Four Seasons

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Four Seasons Hotels Ltd. is a world-renowned hospitality company with a commitment to excellence in every aspect of its operations.

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We are currently seeking an experienced and skilled Security Assistant Manager to join our team at Four Seasons Hotel One Dalton Street, Boston.

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Job Description:

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  • The successful candidate will support the Director of Security and oversee the day-to-day security operations of the property.">
  • This role involves managing and coaching the security team, resolving guest complaints, communicating procedures as needed, motivating and supervising the team, and participating in department meetings.">
  • The ideal candidate will have excellent communication and leadership skills, be well-versed in hotel procedures, and have a strong ability to multitask in a fast-paced environment.">
  • Experience in hotel security or a similar position is essential, along with a post-secondary degree or certification in security or a related field.">
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Key Responsibilities:

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  2. Manage and coach the security team in the absence of the Director of Security.">
  3. Resolve guest complaints and communicate procedures as needed.">
  4. Motivate, supervise, and coach the security team.">
  5. Support the Director of Security with regards to scheduling, holiday management, and overtime management.">
  6. Participate in department meetings and prepare summaries.">
  7. Provide exceptional service to guests, including assistance with in-room safe issues, lost or defective room keys, and visitor registration.">
  8. Develop and train the security agents.">
  9. Ensure the security spaces and employee entrances are kept clean at all times.">
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Requirements:

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  • 2-3 years' experience in hotel security or a similar position.">
  • Post-secondary degree or certification in security or a related field.">
  • Excellent communication and leadership skills.">
  • Strong ability to multitask in a fast-paced environment.">
  • Ability to stand for long periods, walk, kneel, and bend down.">
  • Able to carry and lift objects of varying weights using proper equipment and postures.">
  • Heightened sense of awareness, especially regarding alarm signals.">
  • Strong computer skills, including MS Word, Excel, and Lotus Notes.">
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Estimated Salary: $60,000 - $80,000 per year, depending on experience.

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Benefits:

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  • Medical, dental, and vision insurance.">
  • 401(k) retirement matching plan.">
  • Complimentary life insurance.">
  • Vacation and paid sick time off.">
  • Complimentary employee meals.">
  • And much more">
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About Us:

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Four Seasons Hotels Ltd. is committed to providing a world-class employee experience and company culture that enables our people to deliver exceptional guest experiences.

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We believe in recognizing familiar faces, welcoming new ones, and treating everyone we meet with respect and kindness.

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Join us in creating impressions that will stay with our guests for a lifetime



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