Security Operations Coordinator
6 days ago
About Four Seasons
">Four Seasons Hotels Ltd. is a world-renowned hospitality company with a commitment to excellence in every aspect of its operations.
">We are currently seeking an experienced and skilled Security Assistant Manager to join our team at Four Seasons Hotel One Dalton Street, Boston.
">Job Description:
">- ">
- The successful candidate will support the Director of Security and oversee the day-to-day security operations of the property.">
- This role involves managing and coaching the security team, resolving guest complaints, communicating procedures as needed, motivating and supervising the team, and participating in department meetings.">
- The ideal candidate will have excellent communication and leadership skills, be well-versed in hotel procedures, and have a strong ability to multitask in a fast-paced environment.">
- Experience in hotel security or a similar position is essential, along with a post-secondary degree or certification in security or a related field.">
Key Responsibilities:
">- ">
- Manage and coach the security team in the absence of the Director of Security.">
- Resolve guest complaints and communicate procedures as needed.">
- Motivate, supervise, and coach the security team.">
- Support the Director of Security with regards to scheduling, holiday management, and overtime management.">
- Participate in department meetings and prepare summaries.">
- Provide exceptional service to guests, including assistance with in-room safe issues, lost or defective room keys, and visitor registration.">
- Develop and train the security agents.">
- Ensure the security spaces and employee entrances are kept clean at all times.">
Requirements:
">- ">
- 2-3 years' experience in hotel security or a similar position.">
- Post-secondary degree or certification in security or a related field.">
- Excellent communication and leadership skills.">
- Strong ability to multitask in a fast-paced environment.">
- Ability to stand for long periods, walk, kneel, and bend down.">
- Able to carry and lift objects of varying weights using proper equipment and postures.">
- Heightened sense of awareness, especially regarding alarm signals.">
- Strong computer skills, including MS Word, Excel, and Lotus Notes.">
Estimated Salary: $60,000 - $80,000 per year, depending on experience.
">Benefits:
">- ">
- Medical, dental, and vision insurance.">
- 401(k) retirement matching plan.">
- Complimentary life insurance.">
- Vacation and paid sick time off.">
- Complimentary employee meals.">
- And much more">
About Us:
">Four Seasons Hotels Ltd. is committed to providing a world-class employee experience and company culture that enables our people to deliver exceptional guest experiences.
">We believe in recognizing familiar faces, welcoming new ones, and treating everyone we meet with respect and kindness.
">Join us in creating impressions that will stay with our guests for a lifetime
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