Fire Service Technician III
3 days ago
Be Part of a Dynamic Team
At Johnson Controls, we're committed to creating purposeful solutions that propel the world forward. We're seeking a skilled Fire Service Technician III to join our team of top professionals. As a trusted advisor to our customers, you'll provide solutions and outcomes at the time of service.
Key Responsibilities:
- Troubleshoot and repair installed fire alarm systems, including panel repair/reprogram, device replacement/repair, and system testing.
- Organize and utilize technical resources, information, material, and support to ensure efficient execution of all assigned tasks.
- Possess excellent written/verbal communication and outstanding customer service skills.
- Program fire alarm, security, and access control system panels.
- Experience with CCTV and IT and IP networks is a plus.
- Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.
- Provide recommendations and solutions to ensure facilities are running efficiently, including upselling opportunities.
- Provide quotes to support recommendations and solutions.
Requirements:
- 3+ years' experience with fire alarm, access control, security intrusion, sound, and communications systems.
- Ability to interpret blueprints, diagrams, and specifications.
- Good working knowledge of computers is necessary.
- Ability to follow verbal and written instructions.
- Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
- Ability to work flexible hours, including weekends, to meet customer requirements.
- Overnight travel may be required.
- Demonstrate a high level of customer service.
- Maintain truck inventory to ensure timely response to customer needs.
- Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
- Strong organizational skills, positive attitude, and ability to learn quickly.
- Possess a valid driver's license and driving record that meets company requirements.
- Retain any licenses that are required by National, State, and Local codes.
Preferred:
- Technical training preferred.
- NICET II preferred.
This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers
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