Senior People Operations Partner

4 weeks ago


Bodega Bay, California, United States Jerry Full time
Job Overview

We are seeking a Senior People Operations Partner to join our dynamic team at Jerry. As a key member of our People Operations team, you will play a critical role in shaping the employee experience and driving business growth.

Reporting directly to the VP of People Operations, you will oversee key touchpoints of the employee journey, including onboarding and offboarding, performance management, and more. Your success in inspiring employees to pursue meaningful and impactful careers is pivotal to steering Jerry towards a $5B business by 2030.

Jerry is building the first AllCarTM super app to help people optimize all aspects of owning a car – a $2T market in the U.S. We started with insurance in 2019, and since then we've launched loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 40X and our team to 250 across 7 countries.

Key Responsibilities
  • Develop and execute on various People initiatives throughout the employee lifecycle
  • Champion Jerry's culture through recognition and support programs, conducting regular surveys and feedback sessions, and organizing company meetings to enhance employee engagement and satisfaction
  • Oversee the performance appraisal process, provide guidance to managers on setting goals and expectations, and ensure Jerry's talent bar is held to a high standard
  • Collaborate with executive leadership to improve work relations, build morale, and increase employee retention and engagement
  • Address employee concerns and grievances with empathy, integrity, and confidentiality, fostering a positive and inclusive workplace culture
  • Ensure compliance with labor laws, company policies, and industry regulations while maintaining accurate employee records and managing HR documentation
  • Oversee and manage all aspects of immigration process, including visa applications, renewals, and compliance
Requirements
  • Bachelor's degree in Human Resources, Business Administration, or a related field
  • Master's Degree in HR, IO psychology, or a related field preferred
  • Minimum of 5 years of experience in HR or people operations, with a focus on talent management and employee relations
  • Strong knowledge of HR laws and regulations
  • Excellent communication and interpersonal skills
  • Proven ability to manage multiple tasks and projects simultaneously
  • Strong problem-solving and conflict-resolution skills
  • HR certification (e.g., SHRM-CP, PHR) is a plus
  • Experience in a fast-paced, high-growth company
About Jerry

Jerry is America's first and only AllCarTM app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets.

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we're just getting started.

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Compensation Range: $110K - $150K



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