Retail Solutions Architect
2 weeks ago
At ServiceNow, we empower organizations to achieve their goals through innovative technology solutions. Our commitment to excellence drives us to create an environment where creativity and collaboration thrive.
As a member of our dynamic team, you will contribute to our mission of transforming the way businesses operate, making a meaningful impact on our customers and communities.
Role Overview:
We are looking for a seasoned Industry Solutions Architect with a strong background in the Retail sector to join our Enterprise Architecture Team. This team plays a pivotal role in our pre-sales organization, focusing on establishing credibility and trust with technical and business leaders of our major clients.
Key Responsibilities:
- Collaborate with executives to uncover challenges and opportunities, translating them into actionable solutions using ServiceNow's capabilities.
- Engage with diverse retail organizations and partners to showcase the transformative potential of the Now platform.
- Lead architectural discussions and design initiatives that demonstrate how ServiceNow can address the needs of strategic clients, including areas such as Business Transformation and Enterprise Service Management.
- Understand and articulate the customer's business strategy, illustrating how ServiceNow can deliver value and seamlessly integrate into their existing technology landscape.
- Maintain relationships with various stakeholders within retail organizations, including Enterprise Architects and senior executives, throughout their journey with us.
Qualifications:
- A proactive mindset with a proven track record in driving Digital Business Transformation through the ServiceNow platform.
- Strong interpersonal skills, capable of simplifying complex concepts into compelling proposals.
- A results-oriented approach, leveraging innovative thinking and excellent problem-solving abilities.
- Extensive experience (10+ years) in influencing senior technology leaders in a pre-sales or delivery-focused role.
- Familiarity with Enterprise Architecture frameworks and multiple technical domains, including application, data, and integration technologies.
Why Join Us:
At ServiceNow, we value diverse perspectives and encourage candidates from all backgrounds to apply. We believe that your unique talents and experiences will contribute to our collective success. Join us in shaping the future of work and making a difference in the world.
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