Technical Solutions Analyst
1 month ago
Key Responsibilities
- Apply technical expertise to translate business requirements into detailed technical specifications.
- Collaborate with Product Owners, Product Managers, and Engineering teams to ensure solutions meet business needs.
- Create User Stories, Acceptance Criteria, and Technical Requirements documentation.
- Analyze software solutions to interpret and define needs for integrating new technology.
- Maintain comprehensive knowledge of application functionality and business workflows.
- Participate in Agile Engineering ceremonies, including standups, refinement, and retrospectives.
- Lead the triage of incoming production support requests.
- Bachelor's degree in computer science or equivalent hands-on software development experience.
- Minimum of 3 years of recent experience in Agile software engineering environments.
- Expertise in web application, database, and API design and architecture.
- Experience with Postman or Swagger for API endpoint interactions.
- Proficiency in T-SQL for querying database objects.
- Proficiency in JIRA and Confluence for managing SCRUM/Agile projects.
- Proficiency with Lucid (or similar) to create and review data and process flows.
- Working knowledge of Figma for reviewing UI designs.
- Advanced proficiency with O365 tools, including Excel and PowerPoint.
- Strong team collaboration skills, professional demeanor, and approachability.
- Experience collaborating with onshore and offshore development teams.
- Creative problem-solving skills with a drive for innovation in solutions, systems, and processes.
- Effective communication and presentation skills with stakeholders.
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