HVAC TB Customer Support Specialist

1 week ago


Honolulu, Hawaii, United States Johnson Controls Full time
Customer Support Coordinator for HVAC Solutions

At Johnson Controls, we're looking for a skilled Customer Support Coordinator to join our HVAC team. As a key member of our customer support team, you'll play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Process parts orders and revisions, including price quotations, preparation, and follow-ups on purchase orders.
  • Confirm shipment dates and advise service teams or customers of schedule changes and price availability.
  • Drive productivity, profitability, and customer satisfaction for assigned customers through the order life cycle.
What You'll Need:
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong attention to detail and organizational skills.
Why Join Our Team?

As a Customer Support Coordinator at Johnson Controls, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. You'll also have access to ongoing training and development opportunities to help you grow in your career.



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