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HVAC Operations Coordinator

2 months ago

Colorado Springs, Colorado, United States Jobot Full time

Job Summary

We are an established HVAC service contractor seeking a skilled Service Coordinator to support our operations in Colorado Springs. As a Service Coordinator, you will play a critical role in ensuring the successful delivery of HVAC services to our clients.

Key Responsibilities

  • Coordinate and schedule HVAC service calls to ensure timely completion and customer satisfaction.
  • Act as a liaison between customers and technicians, providing exceptional customer service and support.
  • Monitor service orders and maintain detailed records of service activities to ensure accuracy and efficiency.
  • Develop strong relationships with customers, providing them with expert advice and support.
  • Provide technical support to technicians, ensuring they have the necessary resources and information to complete tasks effectively.
  • Manage inventory of service parts and supplies, ensuring adequate stock levels and minimizing waste.
  • Prepare and present service reports to stakeholders, highlighting key metrics and areas for improvement.

Requirements

  • Minimum 1 year of experience in the HVAC industry, with a focus on service operations coordination.
  • Strong knowledge of HVAC systems, including installation, maintenance, and repair.
  • Excellent communication and customer service skills, with the ability to work effectively with customers and technicians.

What We Offer

  • Competitive base salary and equity package.
  • Flexible work schedules and career growth opportunities.