Housekeeping Attendant

2 weeks ago


Memphis Tennessee, United States Hotel Indigo Memphis Downtown Full time
Job Summary

The House Attendant is responsible for maintaining the cleanliness and appearance of the public areas of the hotel. Key responsibilities include:

  • Cleaning and maintaining the appearance of public areas, including floors, carpets, and furniture
  • Shampooing carpets and furniture as needed
  • Cleaning public restrooms and ensuring maintenance on a regular basis
  • Providing luggage assistance to guests at check-in and check-out
  • Practicing safe work habits to ensure safety to guests, fellow associates, and self
  • Handling items for 'Lost and Found' according to hotel standards
  • Completing daily assignment checklists and submitting to supervisor at the end of the day
  • Performing other tasks and jobs as assigned by supervisor or manager
Responsibilities

The successful candidate will be responsible for:

  • Complying with hotel standards and regulations to ensure safe and efficient hotel operations
  • Cleaning and maintaining public areas to a high standard
  • Providing excellent customer service to guests
  • Working effectively as part of a team to achieve hotel goals
  • Adhering to hotel policies and procedures
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent and/or experience in a hotel or related field
  • A valid driver's license for the applicable state and an acceptable MVR (Motor Vehicle Driving record)
  • The ability to convey information and ideas clearly
  • The ability to evaluate and select among alternative courses of action quickly and accurately
  • The ability to work well in stressful, high-pressure situations
  • The ability to maintain composure and objectivity under pressure


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