Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at American Textile Maintenance Co.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to provide top-notch customer support and service.
Key Responsibilities- Provide exceptional customer service via phone, email, and in-person interactions
- Resolve customer complaints and concerns in a fair and effective manner
- Assist customers with product and service information, identifying opportunities to improve their experiences
- Collaborate with other departments to ensure seamless service delivery
- Document and maintain accurate customer records and call logs
- High School diploma or equivalent (preferred) or equivalent combination of education and experience
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer skills and knowledge of MS Office
- Physical ability to sit for long periods and lift up to 20 lbs
At American Textile Maintenance Co., we offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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