Customer Service Representative

4 weeks ago


Long Beach, California, United States American Textile Maintenance Co. Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at American Textile Maintenance Co.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to provide top-notch customer support and service.

Key Responsibilities
  • Provide exceptional customer service via phone, email, and in-person interactions
  • Resolve customer complaints and concerns in a fair and effective manner
  • Assist customers with product and service information, identifying opportunities to improve their experiences
  • Collaborate with other departments to ensure seamless service delivery
  • Document and maintain accurate customer records and call logs
Requirements
  • High School diploma or equivalent (preferred) or equivalent combination of education and experience
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills and knowledge of MS Office
  • Physical ability to sit for long periods and lift up to 20 lbs

At American Textile Maintenance Co., we offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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