Operational Management Specialist

3 days ago


Houston, Texas, United States Ambassador Services LLC Full time
Job Title: Operational Management Specialist

About Us: Ambassador Services LLC is a commercial facility maintenance company that offers janitorial cleaning services, landscaping and grounds maintenance, and more.

About the Role: We are seeking an experienced Operational Management Specialist to lead our operations team. As a key member of our management team, you will be responsible for managing overall operations, ensuring safe and efficient operations, and serving as a company representative on regulatory issues.

Duties and Responsibilities:
  • Total knowledge of the company services and products
  • Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
  • Responsible for customer satisfaction and retention
  • Responsible for employee satisfaction and retention
  • Responsible for job revenue and profitability
  • Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
  • Plan and review compensation actions; enforcing policies and procedures
  • Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends

Educational Requirements: Bachelor's degree in Business Administration or related field required. Minimum 3-5 years of experience in operations management preferred.
Estimated Salary: $85,000 - $115,000 per year based on experience.

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