Customer Service Representative

6 days ago


Clarion, Iowa, United States FedEx Office and Print Services Full time
Job Summary
FedEx Office is seeking a skilled Retail Customer Service Associate to provide exceptional customer experiences, offer solutions to meet customer needs, and promote FedEx Office products and services. As a key member of our retail team, you will be responsible for taking orders, coordinating activities in the store, providing pricing and product information, and recommending appropriate FedEx Office products and services.

About Us
FedEx Office is an equal opportunity employer and prohibits discrimination against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. We are committed to creating an inclusive environment where all employees can thrive.

Responsibilities
  • Deliver exceptional customer experiences by anticipating customer needs, offering solutions, and promoting FedEx Office products and services.
  • Take orders, coordinate activities in the store, provide pricing and product information, and recommend appropriate FedEx Office products and services.
  • Maintain a safe, clean, and orderly retail store.

Requirements
  • High school diploma or equivalent education.
  • 6+ months of specialized experience.
  • Excellent verbal and written communication skills.

Benefits

We offer competitive salaries, ranging from $18.55 to $21.81 per hour, depending on location and experience. Our benefits package includes health, vision, and dental insurance, retirement plans, and tuition reimbursement opportunities.



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