Assistant Store Manager

4 weeks ago

Salem, Oregon, United States Inova Health System Full time
Assistant Store Manager Job Description

At Inova Health System, we are seeking a highly skilled and motivated Assistant Store Manager to join our team. As a key member of our retail operations team, you will be responsible for overseeing the front-end operations of our store, ensuring that all purchases are accurately recorded and that all front-end employees are well-trained in shrink control and customer service.

Main Responsibilities:

  • Supervise and coach employees in providing efficient and friendly service at the registers and throughout the store.
  • Consult with the Store Manager and HR on the next steps leading to progressive discipline and termination, when needed.
  • Ensure compliance of personnel policies and procedures.
  • Understand the mechanics of the Annual Operating Plan (AOP) and how the operations translate into the monthly Profit and Loss (P&L).
  • Assist in the Annual Operating Plan (AOP) budgeting process.
  • Responsible for the achievement of budgeted sales and profits and, managing shrinkage with a heavy emphasis on front-end process.
  • Participate in the annual inventory process including preparation and execution of inventory guidelines.
  • Responsible for training front-end employees and other employees on required programs.
  • Assist the Store Manager in ensuring that all staff comply with the company's policies, procedures, and store SOPs; ensure that the facility is well maintained and is a safe environment for staff and customers.
  • Responsible for interviewing, hiring, orienting, and training assigned employee group(s).
  • Provide floor employees with day-to-day direction to include schedules, outlining of store goals and sales and shrinkage targets, and the subsequent results and achievement of goals while performing the Manager-on-duty functions.

Requirements:

  • A two-year college degree or equivalent work experience is required.
  • A degree in Business Management, Supply Chain/Wholesale Management, or Accounting / Finance is strongly preferred.
  • Related Experience: A minimum of four (4) years of experience in a retail work environment is required. Must have at least two (2) years of management/supervisory experience.
  • Must possess strong planning and solid organizational skills.
  • Must exhibit the strong desire and ability to deliver superior customer service, and build professional relationships with the client base, maintaining a strong, consistent customer focus.
  • Must possess the ability to think quickly and critically, make good, solid business decisions; demonstrate good common sense; and have the ability to think logically.
  • Must maintain excellent leadership skills, be highly motivated and self-driven, and possess solid communication and conversational skills and negotiation skills.
  • Must maintain adaptability and the willingness to assist in accomplishing the job every day, ensuring that everything necessary is completed to offer the customer fast, easy efficient, and professional service.
  • Must maintain strong business awareness and an ability to review and interpret financial data.
  • Must have the ability to work a flexible schedule that may include early mornings, late evenings, holidays, and/or weekends.
  • Must possess and exhibit competency and proficiency with computer applications and Microsoft programs.

Compensation:

The expected base rate for this role is between $21.00 -$30.00. This role will also receive overtime compensation. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

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