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Administrative Support Specialist

2 months ago

Livingston, New Jersey, United States RWJBarnabas Health Full time

Administrative Support Specialist
Req #:

Category: Clerical / Administrative Support

Status: Full-Time

Shift: Day

Facility: Cooperman Barnabas Medical Center

Department: Cancer Center - Office Practice

Position Overview:

In collaboration with the Assistant Director, the Administrative Support Specialist undertakes all patient-related clerical responsibilities essential for assisting the Radiation Oncology healthcare team in delivering exceptional patient care. Responsibilities encompass coordinating appointments, managing patient-related phone inquiries, retrieving patient records, and organizing transportation services when required. Additionally, this role may involve covering receptionist duties as necessary.

This position embodies a commitment to warmth, patient engagement, and professionalism, functioning as an integral member of a cohesive team to ensure that patient needs are prioritized. The ability to execute tasks accurately and efficiently while providing outstanding customer service is fundamental to this role. Ensuring precision and thoroughness in all patient data collection and information processing activities is a core competency. This role also supports departmental policies, practices, and initiatives, aligning with organizational objectives related to quality, cost, service, and growth. Participation in fostering a positive environment for both patient and colleague satisfaction is essential. Additional tasks may be assigned by the Manager or their designee.

Qualifications:

Required:

  • High School Diploma
  • Minimum of 2 years of experience in a medical environment
  • Proficiency in Microsoft Office
  • Successful completion of all Orientation Programs

Preferred:

  • Some college education
  • Previous experience in healthcare
  • Bilingual abilities

Scheduling Requirements:

  • Shift Working: 9:00am-5:00pm
  • Day Shift
  • Full-Time, 37.5 Hours Per Week

Additional Responsibilities:

This job description is not intended to encompass a comprehensive listing of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may evolve at any time, with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our competitive Total Rewards package offers extensive benefits and resources to support our employees' physical, emotional, social, and financial well-being.

  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners

RWJBarnabas Health is an Equal Opportunity Employer