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Customer Service Representative

2 months ago


Wells, United States Partners Bank Full time
Job Summary

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Partners Bank. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, while also assisting with various banking transactions and services.

Key Responsibilities
  • Customer Service: Provide prompt and professional service to customers, responding to their inquiries and resolving any issues in a timely and efficient manner.
  • Teller Transactions: Process various banking transactions, including deposits, withdrawals, and transfers, while maintaining accurate records and balancing cash drawers.
  • Product Knowledge: Develop and maintain strong knowledge of Partners Bank's products and services, including deposit accounts, loans, and electronic banking services.
  • Sales and Cross-Selling: Identify opportunities to sell and promote Partners Bank's products and services to customers, while also cross-selling relevant products to meet their needs.
  • Team Collaboration: Work collaboratively with other team members to achieve sales and service goals, while maintaining a positive and supportive team environment.
Requirements
  • Experience: Minimum of one year of experience in a banking or customer service environment.
  • Skills: Strong sales, service, and communication skills, with the ability to work effectively in a team environment.
  • Knowledge: Strong knowledge of banking products and services, including deposit accounts, loans, and electronic banking services.
  • Education: High school diploma or equivalent required.
What We Offer

At Partners Bank, we offer a competitive compensation package, including a salary, benefits, and opportunities for professional growth and development. We are committed to providing a positive and supportive work environment, where our employees can thrive and succeed.