Technical Services Coordinator

1 week ago


MagstattleBas, Grand Est, United States Agiliti Health, Inc. Full time
Job Summary

We are seeking a highly skilled Technical Services Coordinator to join our team at Agiliti Health, Inc. The successful candidate will be responsible for overseeing and coordinating the biomedical and field service technicians assigned to a designated location, ensuring that medical equipment is timely and cost-effectively inspected, repaired, and maintained.

Key Responsibilities
  • Coordinate and manage the activities of biomedical and field service technicians to ensure efficient and effective equipment maintenance and repair.
  • Develop and implement strategies to improve technical services revenue and customer satisfaction.
  • Manage equipment records, inventory, and billing functions to ensure accuracy and compliance with regulatory requirements.
  • Collaborate with key staff members to promote revenue growth, cost containment, and expansion of services with existing and potential customers.
  • Participate in conflict resolution and customer service initiatives to ensure customer satisfaction and loyalty.
  • Stay up-to-date with industry developments, regulatory requirements, and company policies to ensure compliance and continuous improvement.
Requirements
  • Associate's degree in an Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training required; Bachelor's degree preferred.
  • At least 1 year of technical experience in a related field.
  • Knowledge of the healthcare industry, including hospital operations, alternate care providers, and medical equipment manufacturers.
  • Medical equipment preventive maintenance, repair, and handling experience.
  • Ability to read and understand technical manuals and electric/pneumatic schematics.
  • Proficient in the use of test equipment and Microsoft Office programs (Word, Excel, PowerPoint).
  • Valid driver's license and ability to lift and/or push 75 pounds.
Preferred Qualifications
  • Bachelor's degree in a related field.
  • Experience in a leadership or supervisory role.
  • Knowledge of International Organization for Standardization (ISO) regulations.
  • Experience with inventory management and billing systems.
What We Offer

Agiliti Health, Inc. offers a comprehensive benefits package, including health insurance options, short- and long-term disability plans, flexible spending accounts, health savings accounts, life insurance options, paid time off, 401(k) saving plan with employer match, employee discounts, tuition reimbursement, daily pay program, employee assistance program, and wellness programs.

We are an equal opportunity employer and provide reasonable accommodations to employees and applicants consistent with state and federal law. If you require assistance with your application, please contact us.



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