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Portfolio Manager and Change Management Leader
2 months ago
We are seeking a highly skilled Portfolio Manager and Change Management Leader to join our team at Mastercard. This is a critical role that will be responsible for managing the portfolio of COE deliverables in an integrated fashion, enabling seamless delivery and a cohesive experience for our customers.
Key Responsibilities- Enable the execution of COE team priorities in alignment with the P&C people strategy and priority areas, as well as broader Mastercard vision and strategy.
- Support proper execution of COE priorities and initiatives by managing an integrated roadmap.
- Act as the technology liaison between the T&OE COE and the Technology team to ensure the feasibility of our T&OE go to market plans.
- Actively track and prioritize the COE's product portfolio - establishing mechanisms to monitor progress, and identify opportunities for continual process improvement.
- Provide capacity and utilization insight to enable thoughtful and strategic alignment across business priorities.
- As needed, provide additional and ad hoc change management, organizational development, and project management activities on an array of strategic initiatives spanning across Mastercard.
- Create plans, roadmaps, assessments, analyses, presentations, and additional materials for activities as required.
- Significant direct product, project, and portfolio management experience.
- Extensive knowledge and expertise in the use of project management tools supporting enterprise-wide priorities.
- Experience with change management, organizational development, and project management across wide-sweeping transformational initiatives.
- Strong track record of managing and prioritizing cross-functional portfolio of projects, with emphasis on go-to-market approaches (e.g., communication, engagement, implementation & delivery, and life-cycle management).
- Business acumen, with a stakeholder management mindset and the ability to collaborate across a matrixed organization, including cross-functional teams in various locations and time zones and influencing without authority at different levels of an organization.
- Agile development and design thinking experience(s) a plus.
- Operational Excellence, or Project Management Certification a plus.
Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
