Operations Manager

1 day ago


Corona, California, United States Michaels Stores Full time
Job Title: Operations Manager

Michaels Stores is seeking an experienced Operations Manager to lead our store operations and drive sales growth. As a key member of our store team, you will be responsible for managing the day-to-day operations of the store, including inventory management, visual merchandising, and customer service.

Key Responsibilities:
  • Lead and manage the store team to achieve sales and profit goals
  • Develop and implement visual merchandising plans to drive sales and customer engagement
  • Manage inventory levels and ensure accurate stock counts
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
  • Collaborate with the store manager to develop and implement store strategies and plans
  • Manage and maintain store appearance and presentation to ensure a positive customer experience
  • Recruit, train, and develop store team members to achieve sales and profit goals
  • Monitor and analyze sales data and customer feedback to identify areas for improvement
Requirements:
  • 2+ years of retail management experience
  • Proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required; bachelor's degree preferred
What We Offer:
  • Competitive salary and bonus structure
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Employee discounts on Michaels products and services

Michaels Stores is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you require a reasonable accommodation to apply for or perform the essential functions of this role, please contact our HR department at 1-800-642-4235.


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