Patient Experience Associate

1 week ago


Bellevue, Washington, United States SharpeVision Full time
About UsAt SharpeVision, we are revolutionizing the way people experience vision correction. Our team is passionate about delivering exceptional patient experiences that exceed expectations.

We believe in fostering a culture of growth, innovation, and excellence. As a Patient Experience Specialist, you will play a vital role in shaping the future of our company.

The ideal candidate will possess excellent communication skills, be highly organized, and have a strong attention to detail. They will also be comfortable working in a fast-paced environment and have the ability to prioritize multiple tasks simultaneously.

Key Responsibilities:

  • Maintain a clean and organized workspace to ensure efficient workflow.
  • Provide superior customer service by responding promptly to patient inquiries and addressing their needs in a timely manner.
  • Collaborate with the team to achieve shared goals and objectives.
  • Continuously evaluate and improve processes to enhance the patient experience.
  • Maintain confidentiality and handle sensitive information with discretion.

Benefits:

  • Competitive salary: $60,000 - $80,000 per year.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • 14 days of paid time off (PTO) annually.
  • 9 paid holidays.
  • Opportunities for professional growth and development.


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