Patient Experience Manager

2 days ago


Bellevue, Washington, United States Reproductive Medicine Associates (RMA Network) Full time
About the Role: As a Registered Nurse with Reproductive Medicine Associates (RMA Network), you will play a vital role in our mission to deliver exceptional patient care. Your primary responsibilities will include implementing patient diagnostic and clinical treatment plans, serving as liaison between providers and patients, and maintaining accurate documentation of patient care services.

Salary: The estimated annual salary for this position is $90,000 - $120,000, based on experience and qualifications.

Job Description: This role requires a highly skilled and motivated individual who is passionate about delivering exceptional patient care. Your responsibilities will include:
  • Providing treatment, education, and guidance to fertility patients throughout their journey.
  • Implementing patient diagnostic and clinical treatment plans in accordance with identified needs and treatment goals.
  • Serving as liaison between providers, patients, and interdisciplinary team members to coordinate services.
  • Maintaining accurate and timely documentation of patient care services in the EMR system.

Required Skills and Qualifications: To succeed in this role, you will need to possess the following skills and qualifications:
  • Bachelor's Degree in Nursing (BSN) or active RN license without limitations.
  • Proficiency in Microsoft Office.
  • Flexibility to work weekdays with weekends and rotational holidays.
  • Excellent listening, counseling, interpersonal, and communication skills.

Benefits: As an employee of RMA Network, you will enjoy a comprehensive benefits package, including medical, dental, vision insurance options, retirement 401K plan, paid time off, paid holidays, company-paid life insurance, long-term disability, and AD&D, flexible spending accounts, employee assistance program, and tuition reimbursement.

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