Healthcare Support Advisor

3 weeks ago


Chattanooga, Tennessee, United States Global Channel Management Full time
Join Our Team
Global Channel Management is committed to delivering top-notch customer service to our clients and their patients. To achieve this goal, we're looking for a skilled Medical Customer Service professional who can make a real difference.

In this role, you'll work closely with our clinical team to ensure that patients receive personalized support and guidance throughout their healthcare journey. Your expertise in Medicare and medical terminology will be invaluable in helping patients navigate the complexities of the healthcare system.

Key responsibilities include:
- Conducting educational telephone calls to inform patients about available benefits, services, and programs
- Completing health needs assessments to identify areas where patients require additional support
- Referring patients to population health management programs as needed
- Identifying gaps in care and encouraging patients to adhere to their treatment plans

If you're a people person with a passion for delivering exceptional patient experiences, then this could be the perfect opportunity for you. We offer a competitive salary range of $65,000 - $75,000 per year.

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